Shipping policy

Thank you for visiting and shopping at Amber Nature. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
We offer free shipping worldwide via priority mail. Standard delivery time for most of the shipments is 4-10 business days. (May be longer depending on the destination, local customs clearance or around major public holidays). We reserve up to 15 business days for delivery. (Not including weekends and public holidays). Please note: estimated delivery dates apply to in-stock items only and may not be available depending on shipment details. Delivery of out-of-stock items is subject to availability. The dates provided are estimated and subject to change without notice.

Shipment to P.O. boxes or APO/FPO addresses
Amber Nature does not ship to P.O. boxes or APO/FPO addresses.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
Amber Nature is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes etc.).

Damages
Amber Nature is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.